Refund and Return Policy

Effective Date: 12/18/23

Thank you for choosing AzzBeautyCare as your trusted provider of Beauty Products. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you. 

Return/Exchange/Refund Timeline:

We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or exchanges are accepted within [Insert Number of Days] days from the date of purchase. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business

Acceptable Item Conditions:

To be eligible for a return or exchange, the item must be in its original condition, including all tags and packaging (if applicable). Please note that certain items may have specific conditions for return due to their nature, and these conditions will be clearly communicated on the product page.

Refund and Shipping Charges:

We understand the importance of transparent and fair refund and shipping charges. Our policy aims to be reasonable. We offer free shipping on returns, which means you won’t have to worry about additional shipping costs when returning items.

For refunds, we offer the following options:

  • Replacement/Exchange: We’ll replace the item with a different size, color, or a better quality
    item as per your preference, subject to availability.
  • Money Refund: We’ll return the cost of the item to the original payment method used for the
  • Full Refund: If you’re not completely satisfied with your purchase, we’ll issue a full refund.

Items Eligible for Refund/Return/Exchange:

While we strive to accommodate such requests, please note that not all items on our website are eligible for exchange, refund, or return. The following categories of products are generally not eligible for the same:

  • Products with Expiration Dates: Items with a limited shelf life or an expiration date.
  • Hygiene-Sensitive Products: Items that come into direct contact with the body, such as
    used underwear, earrings, or makeup.
  • Custom/Personalized Products: Items that have been specifically customized or
    personalized for the customer.
  • Products Sold as Part of Sets/Bundles: Items sold as part of a set or bundle, where
    individual items may not be eligible for exchange.